CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING
ANY PRODUCT THROUGH THIS WEBSITE
ATTENTION: This is a binding Agreement (the
"Agreement") between you, the individual or
entity accessing, using or purchasing Product from this
Website ("you," "your" or
"Customer") and {{brand.name}}
("{{brand.name}}," "we,"
"our" or "Company") the owner and
administrator of this Website and all content contained
herein (collectively, "Website").
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE
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The following terms and conditions are a legally binding
agreement which govern your use of our website and
purchase of products on our website. Please review the
entire agreement carefully. When you submit an order for
our product, you are certifying that you have read and
agree to all terms and conditions contained in this
agreement.
By ordering Products from Us, You authorize us to charge a one time payment to Your credit card accordingly. Please be aware that the descriptor (or subject line) that appears on Your credit card statement will appear as {{brand.product.descriptor}}. If You have any questions about the descriptor on Your credit card statement, You should call Our Customer Service Department.
2. Refund Policy
2.1. We refund all cases of fraud and unauthorized transactions of the item cost. Call {{brand.phoneNumber}} to obtain a refund. Additional refunds are issued at the discretion of the company. We strongly encourage our valued customer to call our customer support staff to obtain RMA ( Return Merchandize Authorization) Number to help us expedite the refund process. Packages marked Return to Sender or refuse delivery may take longer than normal time to credit processing time. The refund will require 3 to 5 business days for approval. By hitting the Submit Button (order button) on our site shows that you are fully aware of and agree to all our terms of our stated refund and return policy.
2.2.Repetitive refunds are not permitted unless the
product, as delivered to you, is defective. We reserve the
right to refuse a refund to any customer who repeatedly
requests refunds or who, in our judgment, requests refunds
in bad faith.
2.3. In order to process your refund, you must supply us
with your name and delivery address. If you provide us
with insufficient or incorrect information your refund
will be delayed.
2.4. Once a refund has been approved please allow for up
to 10 days for the refund to be applied.
2.5. Depending on the bank that issues the credit card,
your refund can take up to ten (10) days to appear on your
credit card statement. If you have any questions about
whether a refund has been issued by us, please call Our
Customer Service Department.
2.6. Shipping and handling costs are not refundable.
2.7 Return Policy
In order to obtain your refund for either opened or unopened packages, you must contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfillment center at the address listed below, within thirty (30) days from the order received date. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days from the order received date. You pay for return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 10 business days to show in your statement, depending on the speed of the processing bank.
3. Shipping Terms
When we ship the Product to you,
our standard priority mail service is managed via the
United States Postal Service (packages will be shipped and
delivered within {{brand.shippingLength}} from the order
date). Please note that shipments are not sent out on
Saturdays, Sundays, or any Holidays.
4. GENERAL
These terms and conditions apply to ALL transactions made
on or through this Website. This Agreement is intended to
be governed by the Electronic Signatures in Global and
National Commerce Act. You manifest your agreement to the
terms and conditions in this document by any act
demonstrating your assent thereto, including clicking any
button containing the words "I agree" or similar
syntax, or by merely accessing the Website, whether you
have read these terms or not. It is suggested that you
print this form for your personal records.
By placing an order with us, you will be deemed to have read, understood, and agreed to these Terms and Conditions of Use (collectively, "Terms"). If you do not agree to be bound by these Terms, you may not access or use the Website, or purchase any Product(s) through the Website. By accessing, using or ordering Product(s) through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.
5. PRODUCT RETURNS
5.1. How to Return Your Order
To return a Product for an exchange due to shipping damage
or when cancelling your order, you will need to obtain a
Return Merchandize Authorization ("RMA") number
by contacting the Customer Care Department
{{brand.phoneNumber}} ( Customer Service US) .
An RMA number can ONLY be obtained by contacting the Customer Care Department by phone.
Please Note:
We cannot process or exchange Product marked "Return to Sender." To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. You will be subjected to a $9.95 re-stocking fee per each returned products. Product returns must be postmarked within five business days of receiving your Return Merchandize Authorization ("RMA") number to be eligible for a refund.
5.2 Return Address
Returned Products must be sent to the following address:
{{brand.name}} Returns Department
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We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.
6. REPRESENTATIONS; DISCLAIMERS
It is our Company mission to provide our customers with
the finest Products available. We want you to have the
most accurate information concerning the Product. The
information we communicate to you about the Product is
obtained from independent third parties. We do not warrant
or represent that Information Sources are not error-free,
nor do we warrant any Information Source or the methods
that they use to arrive at their conclusions. All Product
specifications, performance data and other information on
our Websites are for informational and illustrative
purposes only, and do not constitute a guarantee or
representation that the Product will conform to such
specifications or performance data.
We do not guarantee that you will have any specific or particular result or benefit from the Product, or that your experience will match those of others who use the Product.
7. YOUR REPRESENTATIONS
You represent that you are at least 18 years of age and
that you will not permit a person under 18 to order, or
use, the Product. You represent that the information
provided by you when placing your order is up-to-date,
materially accurate and sufficient for us to fulfill your
order in a timely and efficient manner. You are
responsible for maintaining and promptly updating your
account information with us and keeping such information
(and any passwords given to you for the purposes of
accessing the Website and/or purchasing Products) secure
against unauthorized access. Unless agreed otherwise or
required by applicable law, any warranties provided in
relation to the Product only extend to you on the
understanding that you are a user, and not a reseller, of
the Product. You shall not re-sell, re-distribute or
export any Product that you order from the Website.
You agree to pay for the Product and any taxes, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods).
8. REJECTION, DAMAGE OR LOSS IN TRANSIT
We shall not be liable and you shall not be entitled to
reject Product delivery, except for damage to the Product
or any part thereof occurring in transit (where the
Product is carried by our own transport or by a carrier on
our behalf), and where we are notified of such damage
within five (5) business days of your receipt of the
Product.
9. LIABILITY LIMITATION
TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT
COMPANY WAS AWARE OR ADVSED OF THE POSSIBILITY OF DAMAGES,
AND WHETHER OR NOT THE LIMITED REMEDIES PROVIDED HEREIN
FAIL OF THEIR ESSENTIAL PURPOSE, OUR AGGREGATE LIABILITY
(WHETHER FOR BREACH OF CONTRACT, TORT OR ANY OTHER LEGAL
THEORY) SHALL IN NO CIRCUMSTANCES EXCEED THE COST OF THE
PRODUCTS YOU ORDERED. FURTHER, UNDER NO CIRCUMSTANCES
SHALL WE BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, OR COST
OF COVER.SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU. THE PRODUCTS ARE
SOLD AND DELIVERED TO YOU "AS IS" WITH NO
WARRANTY WHATSOEVER. EXCEPT AS EXPRESSLY STATED OTHERWISE
IN THIS SECTION, WE MAKE NO EXPRESS WARRANTIES OR
REPRESENTATIONS AND WE DISCLAIM ALL IMPLIED WARRANTIES AND
REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT.SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES LAST,SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Company,
its officers, directors, shareholders, employees,
independent contractors, telecommunication providers, and
agents, from and against any and all claims, actions,
loss, liabilities, expenses, costs, or demands, including
without limitation legal and accounting fees, for all
damages directly, indirectly, and/or consequentially
resulting or allegedly resulting from your misuse of the
Website, or your breach of any of these terms and
conditions of this Agreement. We shall promptly notify you
by electronic mail of any such claim or suit, and
cooperate fully (at your expense) in the defense of such
claim or suit. If we do not hear from you promptly, we
reserve the right to defend such claim or suit and seek
full recompense from you.
11. NOTICES
Any notice or other communications arising in relation to
this Agreement shall be given by sending an e-mail to the
latest email address that one party has notified in
writing to the other. In the case of Company, the email
address is {{brand.email}}. In the case of sending notices
to you, Company will use the email address you provided to
Company when you ordered your Product. Such notices or
communications (where properly addressed) shall be
considered received on the earliest of (i) the email being
acknowledged by the recipient as received; (ii) receipt by
the sender of an automated message indicating successful
delivery or the email having been opened; or (iii) the
expiry of forty-eight (48) hours after transmission,
provided that the sender has not received notification of
unsuccessful transmission.
12. TERMINATION
We reserve the right to terminate your access to or use of
this Website and/or the Product should we believe that you
have violated any of the terms of this Agreement or if we
believe you have sought, in bad faith, charge backs,
credit backs, Product returns, discounts or any other
conduct designed to injure, harass or disrupt this Website
or the Company’s business operations.
13. FRAUD
We reserve the right, but undertake no obligation, to
actively report and prosecute actual and suspected credit
card fraud. We may, in our discretion, require further
authorization from you such as a telephone confirmation of
your order and other information. We reserve the right to
cancel, delay, refuse to ship, or recall from the shipper
any order if fraud is suspected. We capture certain
information during the order process, including time,
date, IP address, and other information that will be used
to locate and identify individuals committing fraud. If
any Web Site order is suspected to be fraudulent, we
reserve the right, but undertake no obligation, to submit
all records, with or without a subpoena, to all law
enforcement agencies and to the credit card company for
fraud investigation. We reserve the right to cooperate
with authorities to prosecute offenders to the fullest
extent of the law.
14. SALES TAX
If you purchase any Products available on our websites,
you will be responsible for paying any sales tax indicated
on the Web Site.
15. INTELLECTUAL PROPERTY RIGHTS
The Website, and all content appearing therein, are the
sole and exclusive property of the Company or its
licensors. No license or ownership rights in or to any
content of the Website are conveyed to you by reason of
this Agreement or your purchase of Product. The Website
and its content are protected under the laws of copyright
and trademark. Unless otherwise permitted by law, you may
not copy, republish or transmit any portion of the Website
without Company’s prior written consent.
16. MISCELLANEOUS
Overdraft fees. In the event of overdraft of customer's account due to a charge for an original order or a reorder, the company is not liable for any customer's overdraft fees.
Assignment. This Agreement and the rights and liabilities
of the parties hereto inure to the benefit of their
respective successors and assigns. Company may assign this
Agreement to any successor entity. Customer may not assign
without the written permission of Company.
Severability. If for any reason a court of competent
jurisdiction or an arbitrator finds any provision of this
Agreement, or any portion thereof, to be unenforceable,
that provision will be enforced to the maximum extent
permissible and the remainder of these Terms and
Conditions will continue in full force and effect.
Attorneys’ Fees. In the event any Party shall commence any
claims, actions, formal legal action, or arbitration to
interpret and/or enforce the terms and conditions of this
Agreement, or relating in any way to this Agreement,
including without limitation asserted breaches of
representations and warranties, the prevailing party in
any such action or proceeding shall be entitled to
recover, in addition to all other available relief, its
reasonable attorney’s fees and costs incurred in
connection therewith, including attorneys’ fees incurred
on appeal.
No Waiver. No waiver of or by Company shall be deemed a
waiver of any subsequent default of the same provision of
this Agreement.
Headings. All headings are solely for the convenience of
reference and shall not affect the meaning, construction
or effect of this Agreement.
Complete Agreement. This Agreement constitutes the entire agreement between the parties with respect to your access and use of the Website and you’re ordering and use of the Product, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
Modifications. Company reserves the right to change any of
the provisions posted herein and you agree to review these
terms and conditions each time you visit the Website. Your
continued use of the Website following the posting of any
changes to these terms and conditions constitutes your
acceptance of such changes. Company does not and will not
assume any obligation to provide you with notice of any
change to this document and you acknowledge and agree to
same. Unless accepted by Company in writing, you may not
amend these terms and conditions in any way.
** Please email us anytime at {{brand.email}}. **